Almost every job requires some kind of training. Employees need to know the basics of what they are required to do, whether it’s managing the inventory or manning the counter. For some businesses, minimal training is required and new employees can hit the ground running. But for others like cannabis sellers, who are subject to a high degree of government regulation, more comprehensive training is required.
Let’s take the example of regulated liquor stores. Without proper training, an employee might get the business in trouble for failing to check IDs and unknowingly selling alcohol to minors or even messing up the taxes. Such errors can lead to fines, suspension or even revocation of the store’s liquor license. Cannabis is still illegal at the federal level and although plenty of states have legalized cannabis, they have different guidelines on quantity, concentration, modes of administration and locations of use.
These rules will even differ from county to county, and it’s crucial for employers in the industry to train their employees properly and make sure they are familiar with their location’s weed regulations. If you have branches in different locations and intend to move an employee from one location to another, they should be up to speed on each location’s rules. When it comes to cannabis, errors can lead to some pretty ugly and expensive consequences.
Your employees will also need a good working knowledge of the products you sell, and of marijuana in general. The public will undoubtedly have questions, and employees who interact with customers should be able to respond to them accurately. The cannabis industry is fraught with plenty of unknowns and lots of false promises by firms looking to make a quick buck. Training your employees and giving them a wealth of knowledge will give your business credibility. If a customer can have any concerns regarding cannabis addressed swiftly and accurately by an employee who has a good grasp of the subject, you can be sure they’ll be back next time they need something.
Properly trained and educated employees will be more competent and will experience higher levels of job satisfaction. Numerous studies have shown that a happy employee is a productive employee. According to a study by Gallup, businesses that engaged in continual employee development saw sales increase and profits double compared to work groups that didn’t. This just goes to show that prioritizing your employees’ development isn’t an expense but a crucial and much needed investment into the business.
It is no wonder that established companies like Pure Extracts Corp. put a high premium on continually training and retraining their staff so that they are on top of their game when doing company work.
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