A point-of-sale system enables business owners to keep track of their sales while also accepting payments from their consumers. Buying a system for a cannabis store seems like an easy feat, but it is not. There are a number of factors that cannabis retailers need to take into account when choosing a point-of-sale (POS) system for their store.
POS experts, consultants and marijuana retail designers all recommend that cannabis retailers choose systems with features that support their brand and operations, as well as their business model.
Given that a POS system helps retailers run their businesses, it is important that one considers what tools they need to run their business. For instance, if a retailer plans to run a business via e-commerce, then it is important that they use a POS system that can be integrated smoothly with e-commerce. If a retailer is data-focused, then they will need a system that can offer the data needed to make key decisions.
Christine Foss, director of product at POSaBIT, states that store operations for a business are one of the most important factors to consider when buying a point-of-sale system. POSaBIT is a point-of-sale and payment firm based in the state of Washington.
Foss explained that considering compliance was also important, noting that one’s POS provider needed to stay on top of changing regulations, be it tax laws or purchase limits, because this would help retailers avoid any issues. A system that is aligned with all marijuana regulations and rules also helps business owners avoid possible legal issues associated with dispensary ATMs.
She also added that a program’s ability to control what budtenders can’t and can do at the point of purchase and offer visibility to owners based on every sale was another factor to consider. Mobile systems are also useful for cannabis business owners that make curbside orders, online orders and deliveries. A system that allows a retailer to pull up past transactions by a customer’s name or product type should also be considered, because it supports more engagement with the customer.
Another important factor to keep in mind when choosing the right point-of-sale system for a cannabis business is customer service. When buying a POS system, a business owner should choose a vendor that is reliable and responsive in the event of any issues, and that provides A1 customer service. Unresponsiveness from a vendor may result in consequences that negatively impact a business.
Established marijuana companies such as American Cannabis Partners know that it always pays to be on the lookout for the best POS vendor because the sector is evolving rapidly and what was sufficient a year ago may not cut it three years from now.
NOTE TO INVESTORS: The latest news and updates relating to American Cannabis Partners are available in the company’s newsroom at https://cnw.fm/ACP
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